Taco Bell

3.5
911 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2186 Jericho Turnpike in Commack. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2186 Jericho Turnpike, Commack, NY
11725, United States

Hours

Reviews

3.5
911 reviews
5 stars
373
4 stars
156
3 stars
116
2 stars
65
1 star
201
  • KM
    Keith matos
    4 days ago
    1.0
    Food is what it is but the service is horrible. They completely ignore anyone at the counter and focus on drive thru. Not a nice group of employees even when they do decide to make an appearance. Its the one place I hate having to go to because I leave angry every time
  • KG
    keny Gudiel
    Oct 15, 2025
    5.0
    The food is alright, service can be better and atmosphere is great
  • MR
    Mia Rosario
    Oct 12, 2025
    1.0
    Staff was hella rude because they thought I was a Uber driver and demanded to see my code I placed an order pickup yall need to do better even if I was an Uber drivers they are still customers at the end of the day too treat people better.
  • TP
    Tom P
    Sep 24, 2025
    1.0
    Entire order wrong!!!!
  • LF
    L F
    Aug 31, 2025
    1.0
    I have never been treated by the staff of any establishment as I have been tonight by the staff and “manager” at this location. I placed a mobile order at approx 8:30 pm. At the speaker I requested the sour cream to be on the side for the nachos. The line, (another 4-5 cars ahead of me) took about 15-20 mins to get to the pick up window. I waited 4-5 mins for the girl to give me my food. I asked about the side of sour cream & she assured me it was in the bag. Not wanting to hold up the line for the people behind me, I pulled away & went to the parking lot to check my order. The sour cream was NOT in the bag. So I opened the box to see if maybe they had put it on the nachos. No they didn’t. I went back on the line again, not expecting it to take that long again (boy, was I wrong!). I told them at the speaker what happened & they told me to drive up. After another 15-20 minute wait, I got to the window & handed the worker my bag. He handed me the side of sour cream & went to give me the bag back. I asked for fresh nachos because the ones in the bag were now cold & soggy. He refused, & tried to push the bag back thru my window. The manager came over and the first employee started filming me on his phone as I was arguing with the manager. She refused to remake the part of my order that was wrong. She insisted the side of sour cream was in the bag (it was not). Would I really wait on that line twice if it was? I was threatened with calling the police if I didn’t leave the drive thru line. I am a rational person and in the past if there was an issue with my order, I was treated respectfully & my order was corrected. The treatment I received tonight was so out of proportion to the issue. I know it was busy, but I did wait on the line twice for over 30-40 minutes. If the staff was overwhelmed, there was no reason for them to take it out on me. It was poor customer service. And to film me without my permission! I drove away fuming at their mishandling over the whole thing. I parked in a nearby parking lot to see if the nachos were salvageable and now I noticed there was guac on them, which I had asked to be removed using the app. They went in the trash. Unbelievable!