Taco Bell

2.7
393 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 221 W. Veterans Parkway in Yorkville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
221 W. Veterans Parkway, Yorkville, IL
60560, United States

Hours

Reviews

2.7
393 reviews
5 stars
106
4 stars
42
3 stars
50
2 stars
35
1 star
160

What are people saying?

AI-generated from customer reviews

Service Quality

Many customers reported poor service, including incorrect orders, long wait times, and rude staff.

Food Freshness

Numerous reviews highlighted issues with food being cold, stale, or poorly prepared.

Cleanliness

Some customers noted cleanliness improvements, but others reported unsanitary conditions and a need for deep cleaning.

Management Issues

Feedback indicated a lack of effective management, with many customers expressing frustration over operational problems and staff training.

Inconsistent Experience

While some customers had positive experiences, many others consistently reported negative experiences, suggesting a significant inconsistency in service and food quality.
  • SD
    Shianne Dormer
    Nov 1, 2025
    3.0
    They really struggle to make it a personable experience with these goofy kiosks now. I stood at the counter for a good 5 minutes or so while they just low-key stared at me excepting me to just order at the kiosk. I HATE THE KIOSKS THEY SUCK and kinda make people lazy in the workplace.
  • MP
    Melanie Pennington
    Oct 13, 2025
    5.0
    Great service brand new food was hot and fresh
  • BB
    Bitzy
    Oct 12, 2025
    1.0
    We were really looking forward to trying the new Taco Bell in Yorkville, but our experience was very disappointing. We ordered 13 items — tacos, chalupas, gorditas, and a quesadilla — and almost everything was cold or stale. Two tacos were forgotten at the counter, the meat was cold, and the chalupa shells tasted old. We spent $78 and expected much better from a brand-new location. Hopefully management reaches out to make this right, because we’d love to give it another chance.
  • RR
    Rich
    Oct 11, 2025
    1.0
    Well, here we go new Taco Bell in Yorkville already heading to shity service. After being asked to repeat myself from a person that can barely speak English for a third time I just pulled off. Tried it out for the first time today, and it seems to be the same old same old. What a shame.
  • BB
    Brandon Buss
    Oct 8, 2025
    1.0
    New owners new management at this location still shitty service waited in line for an order pick up for over 30 minutes