Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others experienced issues with food quality and temperature.
Speed of Service
Inconsistent service speed; some customers received their orders quickly, while others faced long waits.
Kiosk Ordering
Customers expressed frustration with being required to use kiosks for ordering, leading to longer wait times and difficulties for larger groups.