Taco Bell

3.6
1759 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2030 N Mitchell in Cadillac. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2030 N Mitchell, Cadillac, MI
49601, United States

Hours

Reviews

3.6
1,759 reviews
5 stars
683
4 stars
403
3 stars
260
2 stars
121
1 star
292

What are people saying?

AI-generated from customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.

Food Quality

Many reviews indicated a decline in food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

The restaurant was frequently described as dirty, with reports of unclean tables, overflowing trash, and unsanitary conditions.

Customer Service

Numerous customers experienced poor service, including rude staff, incorrect orders, and a lack of assistance from employees.

Staffing Issues

Several reviews noted that the location appeared understaffed, contributing to slow service and long wait times.
  • JS
    Jenn S
    2 days ago
    1.0
    Terrible service. Will not be going back! Went through the drive thru, AI took the order and messed it up so an employee came on the mic to fix it. Then when we pulled up to the window the order was still messed up and they had to correct it. The cashier didn't want to correct it, another employee came up and helped make the corrections. Finally got my order, looked in the bag to make sure everything was there after all the confusion and the cashier told me I needed to leave because I was holding up the line during rush hour. Very rude and disrespectful.
  • TW
    Taylor Wieczorek
    3 days ago
    1.0
    Worst customer service and worst level of quality consistency in town.
  • OK
    Olivia Kay
    Nov 7, 2025
    1.0
    Ordered a cheesy Gordita crunch, got a cheesy Gordita crunch with nothing but meat. lol #cadillacsfinest
  • YV
    Yorgi Vonstrous
    Nov 7, 2025
    1.0
    My brother and I stopped by this location for lunch today. The kiosks were not functioning properly so we placed our order at the counter. A young lady was working the register and she didn’t seem like she knew what she was doing. I feel like we had a relatively small and simple order (2 flaming hot grilled cheese burritos, 2 diablo chicken nacho fries, crunch wrap supreme, luxe cravings box, and 2 drinks). We only got 1 burrito 1 nacho fries and the manager was very rude and didn’t seem to care. If you plan on dinning in I wouldn’t recommend unless the kiosks are working. Very poor service.
  • MG
    Michelle Gross
    Oct 12, 2025
    1.0
    Not one to normally make negative reviews but this is ridiculous. 55 minute wait in the drive through for 2 boxes..just to get your food luke warm. No silverware, napkins or sauce. Also not the frist time, pretty much anytime you go here. Not impressed