Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong sizes, although some customers noted that mistakes were often rectified quickly.
Staff Attitude
Feedback on staff behavior was mixed; while some employees were praised for their friendliness and helpfulness, others were described as rude or unmotivated.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly around the dining area and bathrooms, with some customers expressing concern over unsanitary conditions.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistency in quality, including issues with food being cold or poorly prepared.