Cleanliness
Customers consistently noted that the restaurant is clean, including dining areas and restrooms.
Service Speed
Many reviews highlighted slow service, with customers experiencing long wait times for their orders.
Kiosk Ordering
The transition to kiosk ordering received mixed feedback, with some customers finding it impersonal and difficult to use.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders and food temperature.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported unprofessional behavior.