Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12126 Jefferson Ave in Newport News. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
everything at this location comes out tasting like febreeze
BR
Bill Reddinger
3 days ago
3.0
Friendly but really really slow in drive through line.
MF
Melissa Falvo
5 days ago
1.0
If I could rate this a zero, it would be a zero. Went through drive-through asked for two hard tacos with just meat, cheese and sour cream she said oh so two Supremes Because they will charge me Supremes because of the sour cream, which I don’t mind. Got the food, my daughter picked up the taco to make sure that it was correct ( toppings fell all over her lap) while we were still there And of course it wasn’t. It had lettuce and tomato on it. The employee opened the window. I told her it was supposed to be just meat, cheese and sour cream. She looked like she was mad. I gave them the whole bag back a few minutes later she brings it again. They only did one taco and not the second one so I told her it was supposed to be both of them. Few minutes later a guy comes to the window. I’m assuming one making the food he wanted to clarify what I wanted on it I told him meat, cheese, and sour cream, and then the same lady said a supreme was just no lettuce or tomato by the time we get home my daughter said now they just being dumb or childish. They only put cheese and sour cream with no meat. Well, they lost my business. I told my daughter we will never eat at Taco Bell if they cannot understand a hard taco which just meat, cheese and sour cream and for the lady to have a attitude the whole time when I kept on repeating myself was a little rude. Not saying that lettuce is an allergy but if I ask for a specific items, there’s probably a reason that means my child does not eat lettuce or tomato and I was just looking at the reviews from three years ago or a year ago and it looks like nothing has changed. Completely sad
AA
Alena
Oct 5, 2025
1.0
Asked for a cup of ice states employee statesI can’t get one be a customer did something stupid.And I am in drive thru smh
LW
Laura Williams
Sep 11, 2025
1.0
The dumbest experience I’ve ever had. You won’t serve a free cup of water when I order $15 worth of Taco Bell.
Guy told me “the homeless messed that up asking for water cups”. Why do I have to be punished for that? Plus, it’s just water!! And that’s all I drink with my food!!
Never coming back