Taco Bell

3.5
1150 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11829 Abrams Road in Dallas. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11829 Abrams Road, Dallas, TX
75243, United States

Hours

Reviews

3.5
1,150 reviews
5 stars
441
4 stars
224
3 stars
161
2 stars
75
1 star
249

What are people saying?

AI-generated from customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Feedback highlighted a lack of friendly and attentive service, with many customers experiencing rudeness and indifference from staff.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction and even health concerns.

Operational Issues

Customers noted frequent closures of the dining area, inconsistent hours, and long wait times, contributing to a frustrating experience.

Cleanliness

Some reviews pointed out cleanliness issues, particularly in restrooms and food preparation areas.
  • SC
    Stacie Cook
    Nov 1, 2025
    1.0
    This is the worst Taco bell in the history of Taco Bells..they treated me like crap! I will never be back! Maybe because I am older and Noone in there looked over 18.. The were also on their phones the whole time!
  • GM
    Giuseppe Mullione
    Oct 30, 2025
    4.0
    Well, I didn't like it very much because when I received my taco.It didn't have hardly any cheese on it at all. Also, the taco shell wasn't even full. Then to top that all off all the ingredients were pushed over to one side. I didn't like it. I didn't like it. But I went back in and told the manager and everyone there was quite friendly. And remade my taco.
  • JR
    Jessica Ramírez
    Oct 7, 2025
    5.0
    I love the Night Shift went today and service was fast and kind and actually had a great level of comunication
  • BB
    blxrs
    Oct 6, 2025
    1.0
    Every time I go something’s wrong with my order customer service is awful just got a grilled cheese burrito and it has no cheese grilled onto it and it’s kind of cold don’t go here
  • KD
    Kris Depue
    Sep 18, 2025
    1.0
    This specific location is the worst. Horrible customer service. I try not to ever order from this location, but sometimes the apps used for delivery just pick one for you. Every single time we have ordered from here, the order is wrong in so many ways. Tonight was the epitome of their incompetence. We ordered 6 items, and only one of those items came out correct. 2 cool ranch taco supremes, sub blk beans came with meat and not supreme. It was missing the cool ranch cheesy Gordita Crunch. They put blk beans on the regular Cheesy Gordita Crunch. The 5-layer burrito had blk beans instead of beef. The staff deserves a pay reduction. How can you mess an order up this bad? Its almost as if they tried to mess it up. This location needs to shut down and retrain the entire staff.