Taco Bell

3.5
918 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11805 Pendleton Pike in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11805 Pendleton Pike, Indianapolis, IN
46236, United States

Hours

Reviews

3.5
918 reviews
5 stars
358
4 stars
193
3 stars
134
2 stars
60
1 star
173

What are people saying?

AI-generated from customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as soggy tacos, missing ingredients, and food poisoning experiences.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported dirty conditions and health concerns.

Order Accuracy

Frequent complaints about missing items and incorrect orders were noted, leading to customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • RH
    Rhonda Herb
    5 days ago
    4.0
    My nachos never look the same they always skimp on something the price for a few nachos is ridiculous
  • AA
    Austin
    5 days ago
    1.0
    Apparently, you can only order through the online app at night. This place is missing out on so much money because it took me 30 minutes to order a single meal. I will never order through this place again. What a waste of effort. Hope this place goes out of business….
  • BB
    Bruce B
    Oct 29, 2025
    5.0
    First time getting breakfast there. Food was fresh and hot. Will do it again
  • LL
    Laticris
    Oct 28, 2025
    1.0
    Waited in line for quite a while to pick up my order from the drive-thru. Finally get to the window to pick up my food and not a word from the guy servicing me. No hello, no sorry for the wait, and no thank you. No problem, tho.. I figured he may have just been having a bad day. Fast forward to when I get home and go to eat my food only to find the tacos were drenched and much too soggy to eat. Having said that, I was too grossed out to eat them as I wasn't sure what they may, or may not, have done to them, so I threw them away instead. Whatever. It cost my $7.00 to know that I'll never go back there again. In closing, do yourselves a favor and avoid this Taco Bell at all costs.
  • JB
    Jeremey Bushaw
    Oct 5, 2025
    1.0
    Wish I didn't have to give a star to write this review, but here we are. I just went and spent 10 mins waiting in drive thru, with no answer. So I drove back around and finally received service. Devin took my order, and the next cars order was taken directly afterward. When I received my order, they had shoved everything into one bag. When I mentioned I had ordered 2 lux boxes, he said, "That's two lux boxes." Obviously, he doesn't know the difference between 1 bag and 2 boxes. When I mentioned again that I had ordered two lux boxes, I had the window closed in my face. When it came to food quality, both beefy 5 layer burritos were cold and made imprperly, both tacos had broken shells , and the cinnamon twist tasted as if they were fried in burnt oil and had a rancid smell. In conclusion, this was the most negative experience I have had at Taco Bell to date, and I was very disappointed with my visit as I frequent this location.