Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and disappointment.
Service Quality
Customer service was often described as rude or unprofessional, with several reviews highlighting poor management and staff behavior.
Wait Times
Numerous reviews mentioned excessively long wait times for food, both in-store and at the drive-thru.
Food Quality
While some customers enjoyed the food, many others complained about cold, poorly prepared, or missing ingredients.
Staff Friendliness
A few reviews praised specific staff members for their friendliness and helpfulness, indicating that positive experiences can occur despite overall negative feedback.