Service Speed
Customers frequently reported long wait times for their orders, often exceeding 30 minutes, regardless of whether they ordered in-store or via drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including insufficient portions, cold items, and incorrect orders.
Customer Service
There were numerous complaints about rude or unhelpful staff, with some customers feeling ignored or disrespected during their visits.
Cleanliness
Several customers noted that the restaurant appeared dirty and poorly maintained, affecting their overall dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that their orders were accurate and well-prepared.