Food Quality
Many customers reported issues with food quality, including missing ingredients, cold food, and poorly prepared items.
Service Speed
Numerous reviews highlighted long wait times for orders, both in-store and at the drive-thru, often exceeding 30 minutes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unpleasant odors.
Staff Attitude
Customer service experiences varied, with some praising individual staff members while others reported rudeness and dismissive behavior from employees.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with missing items or wrong food being a common complaint.