Customer Service
Mixed reviews on customer service; some staff were praised for friendliness while others were noted for rudeness and lack of engagement.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality reported, with issues such as stale shells, cold food, and insufficient portions.
Cleanliness
Concerns raised about cleanliness in the restaurant, particularly in restrooms and dining areas.
Speed of Service
Service speed varies significantly, with some customers experiencing long wait times, especially in drive-thru.