Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, regardless of the time of day or order method.
Order Accuracy
Many reviews highlighted frequent issues with incorrect or incomplete orders, leading to customer frustration.
Staff Attitude
While some employees were praised for their friendliness, numerous reviews mentioned rude or unprofessional behavior from staff.
Food Quality
Several customers complained about cold or poorly prepared food, with specific mentions of hard rice and missing ingredients.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, floors, and unsanitary conditions.