Food Quality
Many customers reported issues with food quality, including missing ingredients, poorly prepared items, and inconsistent portion sizes.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to a frustrating customer experience.
Cleanliness
Customers frequently mentioned dirty dining areas and restrooms, contributing to a negative perception of the location.
Management Concerns
Several reviews pointed out poor management practices, including lack of customer service training and inadequate handling of complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted that food quality was acceptable on occasion.