Service Quality
Customers frequently reported rude or unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold food and poor preparation.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others noted grimy conditions.
Speed of Service
The speed of service varied significantly, with some customers experiencing long wait times, especially for drive-thru and mobile orders.