Food Quality
Customers reported inconsistent food quality, with many experiencing missing items, incorrect orders, and poorly prepared food.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Staff Performance
While some customers praised individual staff members for their friendliness and efficiency, overall staff performance was criticized for being unprofessional and inattentive.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty facilities and unsanitary conditions.
Value for Money
Customers generally felt that the food was good for the price, but many expressed dissatisfaction with portion sizes and the quality of the food received.