Taco Bell

Reviews

• DU

  DELUX Unltd

  2 days ago
  1.0
  If I could give ZERO stars I would. Absolutely appalling service. I placed a mobile order and arrived at 930pm in the drive thru Tuesday 10/21/2025. I waited a couple minutes and then finally a young lady rudely said “We’re closed!” I responded that I placed a mobile order and it was already paid for and the website & hrs on the door said they don’t close until 12am. She rudely replied again, “It doesn’t matter, I said we’re closed.” I asked for her name (Jay) and if she has a manager I can speak with please? She didn’t respond and then after a few moments a gentleman, abruptly& rudely said “We’re closed. She already told we’re closed.” I asked for his name and if he was the manager and he said “Yes, I’m the GM and my name is George and as I said, we’re closed so you can leave.” I asked why he and the other employee are being so rude and how was I going to get my money back… He replied “Ain’t nobody being rude. We told you we’re closed. You’ll get a refund.” - HORRIBLE customer service! HORRIBLE etiquette! Learn how to speak professionally & pleasantly to people! Especially as a MANAGER. I expect contact back from corporate please. This is COMPLETELY UNACCEPTABLE.
• EM

  Enrique Mendoza

  Oct 14, 2025
  1.0
  By far worst location. It’s either never open or, never open. Food is no good either. Would rather drive further for a better location. This has to be one of the worst in Columbus
• JL

  Jerry Lowe

  Oct 13, 2025
  1.0
  Night staff is terrible. they close the restaurant at 8 PM and are crazy rude and lazy Avoid this location at all cost
• CW

  Cameron White

  Oct 13, 2025
  2.0
  I love taco bell but this location frequently forgets things or does not have the promotions that the taco bell 2 miles down hamilton has. Recently this locations has just started closing when they feel like it? There have been multiple days where this location is stated to be open until midnight and they are closing by 8. Please update google to show the correct times as there are always multiple people in the drive thru at that time that are funneled out because they want to close early.
• CK

  Corbin Knedler

  Oct 4, 2025
  1.0
  This place is the worst. Takes 30 minutes to order, closes early and the food is always messed up.