Taco Bell

3.6
897 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 13725 Q. Street in Omaha. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13725 Q. Street, Omaha, NE
68137, United States

Hours

Reviews

3.6
897 reviews
5 stars
361
4 stars
196
3 stars
146
2 stars
53
1 star
141

What are people saying?

AI-generated from customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with some waiting over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders and customizations being ignored.

Staff Professionalism

Feedback indicated a mix of experiences with staff professionalism, with some praising friendly service while others reported rudeness and unprofessional behavior.

Food Quality

Numerous customers expressed dissatisfaction with the quality of food, citing issues like cold items, lack of ingredients, and poor preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and trash in the lobby.
  • AS
    Andrew Scarpa
    Oct 24, 2025
    1.0
    Terrible service time. I don’t understand how it takes them 20 mins at this location with 5 workers bangin out tacos nonstop. But they manage. Always so slow
  • MH
    Mitch Hudson
    Oct 15, 2025
    5.0
    This location has been my go to for years. The staff working this afternoon on 10/15 were great!
  • AP
    Anna M. Pectol
    Sep 16, 2025
    3.0
    They are nice and quick but this particular location tends to get customized orders mixed up.
  • II
    IAAA IAAA
    Aug 25, 2025
    5.0
    I come here every night, the service is awesome, facilities are always clean, the staff members are very polite and welcoming. This Taco Bell should be the model for other Taco Bells in the area, as many others are flying infested, run down, have terrible workers with terrible customer service. If you wish to avoid the drama and have a good meal in peace around respectful staff that give quality service, this is the place to go.
  • JB
    Jerome Burton
    Aug 23, 2025
    2.0
    When I first in I was happy it wasn't busy, the Lady that served me had a Black polo on so I thought I would get good service, With the new screens up I couldn't figure out what I wanted with the limited options on the screen, I know the $5 dollar box so that's what I chose, Walking to the drink counter the trash for the straws was full and the tables were dirty, then I noticed the floor was dirty, All the staff were laughing enjoying their co-workers but their was no walk through being made for the lobby. My Food was shouted to me and when I walked up to the counter the tray was dirty where my food was on. Also noticed the Black trays that were getting cleaned had dirty sanitizer water but one of the employees was just swiping off Food items with his hands. This all occurred at 5:30pm. I hope this helps