Service Speed
Customers frequently reported long wait times for their orders, with some waiting over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders and customizations being ignored.
Staff Professionalism
Feedback indicated a mix of experiences with staff professionalism, with some praising friendly service while others reported rudeness and unprofessional behavior.
Food Quality
Numerous customers expressed dissatisfaction with the quality of food, citing issues like cold items, lack of ingredients, and poor preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and trash in the lobby.