Taco Bell

3.9
966 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 13670 Preston Road in Dallas. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13670 Preston Road, Dallas, TX
75240, United States

Hours

Reviews

3.9
966 reviews
5 stars
474
4 stars
203
3 stars
120
2 stars
56
1 star
113

What are people saying?

AI-generated from customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about items being cold, poorly prepared, or missing.

Cleanliness

Several customers noted cleanliness issues, including unpleasant odors and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff members.

Order Accuracy

A significant number of reviews indicated frequent mistakes with orders, leading to customer dissatisfaction.
  • TN
    Taylor Nunley
    Oct 24, 2025
    2.0
    Used my rewards for a free item but paid for another. Forgot the item i actually paid for. How in the hell do you do that. My fault for not checking the bag i guess
  • AS
    Ameen Shawwa
    Oct 1, 2025
    1.0
    I was really in the mood for Taco Bell at 12 midnight, especially since they advertise being open late. However, when I arrived, both the drive-thru and dining room were closed. Extremely disappointing and frustrating. One star!
  • BN
    Brittaney Nelson
    Oct 1, 2025
    1.0
    The slowest store I have ever visited. I waited 23 minutes for 2 tacos smh And the workers didn’t even care, will never visit this location again. Maybe get some really working not a old lady and a POS manager for one
  • WM
    Wonderfully Made
    Sep 29, 2025
    1.0
    The drive thru sign is like 15ft away from the speaker to order. Impossible to read ehats the point? I'm too nearsighted to be able to read it.
  • EF
    Edward Flatt
    Sep 16, 2025
    1.0
    I haven't been to a Taco Bell in years and I thought I would get a chili cheese burrito. I loved those in college and looked forward to getting one. I got one and it was absolutely disgusting. The burrito is now much smaller and it's like eating brown water with some cheese mixed in. Tasted is terrible and made me sick to my stomach. And to add insult to the restaurant shorted me on my change. I can't believe Taco Bell is still in business. BTW - this was my second attempt with the burrito. I bought one at a different restaurant and it was the same so it's not just an anomaly.