KB
Kristi Bowins
Oct 15, 2025
I had the unfortunate opportunity to visit Taco Bell on S. Eagle Road in Meridian at 1:20pm.
I ordered the Beef Grande Nachos at the drive-thru. When the employee, Kayla, handed me the box, I noticed there was cheese and other food debris on the bottom. I politely asked her if she could clean the box so I could place it in my car without making a mess.
My request seemed to offend Kayla. She loudly commented to a coworker about having to clean the box. After a moment, she handed the box back to me and then slammed the drive-thru window shut. I was taken aback by her complete lack of professionalism.
I hope the recent interaction was a one-off incident. However, based on her coworker's, I am concerned that this type of conduct may be considered acceptable at this location.
Ordered a 7-layer burrito, but got 5 ‘layers’ instead; missing cheese and sour cream. This isn’t the first time I’ve had issues with Taco Bell, but now getting sick and tired of their crap now. Burritos have more tortilla on its ends, I had to spit out the excess.
RB
Robert Burks
Oct 2, 2025
Of course, I get home and the right Taco shells aren't in my order. I'm allergic to the nacho cheese taco shells. I don't understand how hard it is to follow directions. I'll be getting a refund, I've reached out to corporate. Please pull it together and stop screwing up people's food. Some people are allergic to things that you might not be and it's inconsiderate and could get someone hurt or killed.
SL
Sonya Lysytsia
Sep 24, 2025
We have been to this Taco Bell 5 times and always get the same thing - a Supreme Lux box and we upgrade the crunchy taco to a supreme one. 4 times out of 5 they never upgraded our taco even though we were charged for it. Today, on top of not upgrading our taco, we were missing chips too. The workers there should stop talking to each other all the time and pay more attention to the orders!
JH
Jeanna Holloway
Sep 22, 2025
Just went thru the drive thru, I ordered 3 crunchy tacos. When I got up to the window it came out to $14 which I thought was steep, but I normally don’t eat at ate Taco Bell so I didn’t question it. When I looked at the receipt I told the kid that it wasn’t my order. The manager who corrected the mistake was INCREDIBLY RUDE. When she was confirming the order she repeated what was on the receipt and I said, No it was supposed to be just 3 crunchy Tacos. That’s when she snapped back at me and said, I know I have to refund your money since you paid for it! Then she about threw my bag of food out the window. RUDE is an understatement.