Service Quality
Customer experiences with service quality varied significantly, with some praising friendly and efficient staff while others reported rude service and order mistakes.
Food Consistency
Many customers noted inconsistencies in food quality, with some meals being satisfactory while others were stale or poorly prepared.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Speed of Service
While some reviews highlighted quick service, others reported long wait times, particularly during busy hours or when using the drive-thru.
Employee Recognition
Several customers specifically mentioned individual employees for their exceptional service, indicating a positive impact on customer satisfaction.