Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1001 W. 1st in Portales. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
387 reviews
5 stars
185
4 stars
85
3 stars
66
2 stars
19
1 star
32
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently reported issues with rude or inattentive staff, leading to long wait times and poor service experiences.
Food Quality
Many reviews highlighted problems with food preparation, including burnt items, incorrect orders, and unsanitary conditions.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
Positive Experiences
Despite the negative feedback, several customers praised friendly staff and quick service during their visits.
Order Accuracy
Numerous customers experienced issues with order accuracy, often receiving incorrect items or missing components.
- IRIsabel Rodriguez1 day ago1.0I got me two tacos and one order of nacho Bell grande. Well, whoever packed them didn’t put the lid on right and when I went to go pick nachos up, they all spilled into the bag.! I don’t know they all look a Little suspicious to me I don’t know if they wash their hands when they cook or serve. I give the store a zero I had to unfortunately pick one, but a zero is what they deserve will definitely never be back. I would not feed this to myself again or my family.
- VGVictor GuerreroOct 30, 20252.0This place would be good if they hire some employees who gave a care about service. Didn't know how to make food and when told they wanted to charge for extra. Also had vulgar music blasting loud. Just bad employees more than taco bell it self. Hopefully not there long.
- CPChad PetersOct 27, 20251.0Very horrible experience staff is rude and disrespectful they let stand up front for at least 5 minutes before someone helps you they are not friendly
- MCMitchell ClarkOct 11, 20251.0I’ve been to some sketchy Taco Bell’s in my life, but this was the most disgusting experience ever. Guy at the window had dirt covering his hands and held my drink for roughly 2 minutes while talking to his coworkers about heroin before he finally handed me my drink so slowly with such awkward eye contact that I felt like I was in a prank video. Once I opened the food, I found a wad of spit on the top of my Crunchwrap.
- JKJessica KingeryJul 24, 20252.0Taco Bell has always been a favorite of mine since I was a kid. It wasn't until recently that I've become upset with the food from here. For the past month in a half anytime ne or my roomates go, the food is always burnt. Every single time without fail. The taste of burnt tortilla is something that lingers. I've become extremely disappointed with the food I've been receiving.