Service was terrible
SS
Sarina Smith
Sep 6, 2025
Just had the nastiest meal of my life today 9/6/25 at this Taco Bell on Manchester. I don’t expect gourmet from fast food establishments, but I do expect my order to be reasonably prepared and meet safety standards. The meal was expensive for what it was, and I only ordered 3 tacos and a drink. They weren’t busy (should have taken that as a sign tbh). I waited patiently for my order, wasn’t rude, and went on my way. When I opened the wrappers, everything was wet and thrown together. The tacos were smashed and ingredients were all over the bag. The chicken cantina taco was the worst of the bunch. The meat smelled sour and it was drenched in a weird sauce. I’ve ordered this meal plenty of times at other locations, not supposed to smell or taste like garbage. Took one bite, gagged, and spit it out. Everything was nasty. Obviously never going back, this franchise should be closed or the very least investigated by the St. Louis Health Department. And to the worker who prepared my meal: I know your job probably sucks, been there. But I work hard for my money just like you, and your sloppiness can make people sick. Do better.
BL
Brandi Lasiter
Sep 1, 2025
Pretty crappy service. Had a pick up order in drive through from the app and we asked if we could trade out one of the drinks because it didn't advertise the new Mountain Dew Midnight drink on the app and so we asked to switch out the strawberry fresca for the Mountain dew midnight, the guy said yeah no problem but then when we got to the window it was a different guy and he gave us an attitude because he tried giving us the original drink the fresca and he slammed the drive through window, completely rude that we just wanted that since the app didn't offer it but they had it in store. Didn't give us straws or any of the sauces we asked for (staying in a hotel). Overall really crappy experience and bad service. Won't be coming back to this location lol
DS
Dylan Shultz
Aug 31, 2025
As a vegetarian, the past 6 or so orders I’ve had from here have been absolutely atrocious. The potatoes are ROCK hard. They do not change the fryer oil anymore. Absolutely nauseating. Idk what’s happened to this store, but the current staff is not cutting it.
HM
Haley Monaco
Aug 13, 2025
They Were Very Rude. I Had A DoorDash Order That That Claim They Couldn’t Find. I Proceeded To Try & Order Food. They Got My Order Wrong & I Still Had To Change It @ The Window. When I Did Receive My Food It Was Cold.