Customer Service
Feedback indicates a significant inconsistency in customer service, with many reports of rude or inattentive staff, particularly during busy hours.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor food assembly, leading to dissatisfaction.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Food Quality
While some customers enjoyed their meals, many expressed disappointment with the quality and freshness of the food, citing issues like cold items and poor preparation.
Speed of Service
Service speed was frequently criticized, with long wait times reported both in drive-thru and dine-in experiences.