Customer Service
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over repeated mistakes.
Food Quality
Inconsistent food quality; while some customers enjoyed their meals, others reported cold, stale, or poorly prepared food.
Ordering Experience
Many customers dislike the reliance on kiosks for ordering, feeling it detracts from personal service and can be difficult for some.
Cleanliness
Generally positive feedback on cleanliness of the restaurant, with some noting it as a plus during their visits.