Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff attitudes and efficiency.
Food Quality
There were numerous complaints about cold, poorly prepared food, missing items, and incorrect customizations, leading to dissatisfaction with the overall dining experience.
Operational Hours
Many reviews highlighted confusion regarding the restaurant's hours, with reports of early closures and restrictions on order types, particularly for drive-thru and mobile orders.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness, which negatively impacted their experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality during certain visits, particularly during late-night hours.