Service Speed
Customers frequently reported extremely slow service, with long wait times in both drive-thru and dine-in.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.
Cleanliness
The establishment received numerous complaints about cleanliness, including dirty dining areas and unsanitary conditions.
Customer Service
While some staff members were praised for their friendliness and helpfulness, many reviews noted rude behavior and lack of attention from employees.
Food Quality
Several customers expressed dissatisfaction with the quality and freshness of the food, citing issues like stale ingredients and poorly prepared items.