Taco Bell

Reviews

• BM

  Bre Miles

  Oct 15, 2025
  1.0
  Every time I go here the service sucks and the food is always terrible. I love Taco Bell so I stop when I can. Mind you I get it, it’s Taco Bell and I can make the same thing at home but this is my money I’m choosing to spend at your facility so you would think I would get what I paid for. For example I got the fiesta potato bowl for my 3 year old and they were so over done that I just threw them out. When I wanted to substitute black beans instead of refried beans in my burritos they didn’t tell me they were out or if I wanted something different for the same price, instead they just gave me the burritos how they were originally made without saying anything. Plus the wait times are ridiculous and that’s once I’ve done ordered my food. I work thirds so I can’t just easily go back for a refund or get my food remade. Please get better or I’ll have no choice but to stop coming to this Taco Bell location.
• WC

  Wesley Collins

  Sep 28, 2025
  1.0
  The service was super slow, the workers talked to me like I was stupid, and the food was completely messed up and wrong. The wrapping on the food wasn’t wrapped well and my tacos fell out and went everywhere when I grabbed them out of the bag.
• SP

  Samuel Payne

  Sep 22, 2025
  3.0
  Rude employees at times. Food is usually messed up. Very rarely ever have an order correct. People dont seem to care.
• CH

  connie hengesbach

  Sep 14, 2025
  5.0
  Very clean
• DT

  Dylan Thornsbury

  Sep 14, 2025
  1.0
  I feel like I expect the bare minimum when going to any fast food restaurant. Somewhat quick experience, correct order and decent customer service. Anything else is typically a bonus. Last night, I go here and I waited over an hour for my food. It was a mobile order off of the app. I pull up to the speaker and let them know I am here for the mobile order as usual. I give the staff member the name of the order and she says she doesn't have it. I give her the order number and confirm the address. Still doesn't have it. This staff member then goes as far as to lie, and says they actually do not have any mobile orders. I tell her that I have a charge for the order, and have already confirmed the number, name and address so we need to figure out a solution. She must have expected me to just throw my hands up and drive home empty handed, because after I gave her the most minimal pushback, magically she found the order. Under normal circumstances, I wouldn't bat an eye at this, I would chalk it up to a system error and move on. However, you will see why that is not the case here. This line is slow. It is notoriously slow at this location, but it is taking minimum 10 mins per car at the window. At this point, I would have just left, but sadly I had already committed $50+ on their app. While we are waiting, I hear this yelling from the front of the line. It is so loud, that is echoing off of the RVs in the lot next to us, so I luckily hear every word from 3+ car lengths away. Someone, later found out to be the "manager", was having a colorful argument about our order. I know this, because she was using my name, along with a plethora of vulgar words and insults. This, as you may guess, doesn't sit well with me. I was dying to get to the window to see what the fuss was about. After 20 more mins go by, we move up two car spaces, and get to the window. We then meet Rayne, the "manager". She had an unpleasant tone, long face and minimal words when she handed us our drink. She then made the only smart choice that night, and elected to switch out of the window with one of her employees. This employee, and the others we spoke to that night aside from Rayne, was very pleasant, helpful, and customer oriented. I was at this window for 15 mins and, as mentioned, was intrigued with the conversation I had overheard earlier where my name was being used. Rayne's employees were more than happy to share exactly what happened. Rayne's boyfriend had shown up, and she chose to air out her work frustrations to him, so loudly that paying customers were front row for it. With a drive through packed with 10+ cars, and wait times of 50+ mins for mobile orders, Rayne the "manager" left her staff and opted to have a 10+ min colorful rant about her pretty standard interaction with myself. Again, this whole rant was audible to the entire drive through. I can understand work frustrations, but there is a time and a place, especially as a "manager". Her employees were also glad to let us know this is not the first time it has happened, and is actually quite common. I was mad at the manager for her treatment of myself and my family at the time, however, I get over things pretty quickly. I truly feel sorry for the staff. They are clearly in need of a more competent, mature and customer oriented manager. They were all so nice, helpful and deserve better leadership. No manager should would ever leave there staff during a rush. No manager would ever insult customer within earshot of them. Out of respect, I will keep the others names out of it. Whoever is in a position of change can just check who was clocked in on the night of 9/13, as Rayne was the only issue. The franchise owner I'm sure would love to collect a few hundred dollars more a night. I lost count of the cars that drove past us because they either gave up or decided not to try all together due to the absurdly long line and wait. I go here every so often out of convenience, however I will gladly go out of my way to avoid this location until changes are made.