Food Quality
Customers reported issues with food quality, including food poisoning, stale items, and incorrect orders.
Service Speed
Many reviews highlighted slow service times, with long waits for both drive-thru and in-store orders.
Customer Service
Numerous complaints about rude staff and poor customer service experiences were noted.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant and bathrooms.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to food quality and portion sizes.