Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 720 Hoosick Road in Troy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.5
526 reviews
5 stars
131
4 stars
63
3 stars
32
2 stars
33
1 star
267
What are people saying?
AI-generated from customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Staff Attitude
Feedback indicated that staff members were often rude or unprofessional, contributing to a negative customer experience.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and bathrooms, impacting their overall impression of the location.
Management Issues
Many reviews suggested a lack of effective management and staffing, leading to operational inefficiencies and customer dissatisfaction.
- IWIan Wood4 days ago2.0You’d think that win unlimited orders that they are unable to fill that it’d be in someone’s best interest to either raise the prices or profit share with employees because dang they could make a lot of money.
- ASandrew St.GermainNov 3, 20251.0The experience that I have with this place ever time I go is so poor and unpleasant. This is the only taco bell that is near me. Every time I go there there is a problem with the food order, the people and the lake of people wonting to do there job. I went there the other night. Waiting in line out side. They took the order of the vehicle in front of me and when the vehicle drives away I pull up and wait for 3 minutes just to have them tell me that there closing mind you this is at 7:00pm they don't close till like 10:00pm. There excuse was not enough people. They had at least 5 people in there. The burger king down the street have worked with only 2 people on staff. I recommend going there instead. I am fed up with tring to go.
- MSmikayla St.GermainNov 3, 20251.0Everytime I come here they are closing early or have no product! I went on Halloween and it was 7:30pm watch the truck in front of me order then waited for them to come back on the speaker then they continued to say they are closed now ! Of course in the drive through you are stuck there no pull out way and then we pulled up and watch the truck who mind you was in front of us pay for his food!
- ACAsh CamNov 1, 20251.0We waited 15 min for a quesadilla and mexican pizza in the drive thru and received them with unmelted cheese, and tossed around. Who wants to eat this?
- NLNathaniel LustigOct 25, 20251.0me my girfriend and other friends were car pooling after leaving a comedy show at mcaddy’s at 10pm i placed an order on the app as i had a coupon i could use and we were going thru the drive thru anyways, there was no cars in the drive thru when we came through yet they got our order wrong missing a box for my combo and one other burrito was missing. i leave the car and go in to rectify the issue and im told they’re going to stop taking orders which is crazy at 10pm as they close at 1am we eventually get our food, as im leaving the building to leave i realize the car is in the drive thru still as we wanted to help the issue without getting out of the car… allas we’re trapped in the drive thru as theres no one taking orders or coming out to tell cars to leave, we’re here in the drive thru for atleast an hour, it is 11:22pm and im writing this as im in the drive thru