Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor food quality.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.
Kiosk Experience
The mandatory use of kiosks for ordering was frequently criticized for being inconvenient and impersonal.
Food Quality
Food quality was inconsistent, with complaints about cold items, insufficient fillings, and overall dissatisfaction with the meals.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.