Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 408 N Main St in New Carlisle. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
My order was incorrect and upon showing my receipt the sticker on the box was pointed to saying that's not what it says. Which, I'm fully aware the sticker is incorrect, but I'm showing you my receipt to show you the sticker is wrong. I believe you the sticker is incorrect, but I'm showing my paid for receipt. Receipt trumps the sticker, there was no reason at all to contribute to explain what the sticker states. So you had to say was this is what it looks like on my end, I see it said otherwise on your end I'm sorry about that. It's clearly neither of our faults, but taco bell needs to honor the receipt even if it's supposed to say no cheese when you order fresco. The receipt clearly says + cheese + fresco + sour cream not -. There is no reason to act like the customer is in the wrong by repeating 3x what the sticker says and blatantly ignoring the receipt says otherwise when it's clearly the systems fault. It isn't personal, just say sorry our system is saying two different things on my end and yours, but we will honor your receipt. I've been in customer service for years, the attitude was unnecessary.
This taco bell also does not give back to the community which is disappointing.
JB
J B
Oct 10, 2025
1.0
We ordered 2 soft taco supremes -lettuce, 2 cheese roll ups with light beef and 2 hard tacos. We received 2 soft tacos with light beef and very light cheese, 2 cheese roll ups with light cheese and extra beef and the hard tacos were the only thing that was right. We've been there 3 times and only got the right order once. By far the worst Taco Bell in the area.