Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and poor customer service.
Order Accuracy
Many customers express frustration with incorrect orders, with several reviews highlighting consistent issues with missing or wrong items.
Speed of Service
The speed of service is frequently criticized, with numerous reports of long wait times both in the drive-thru and inside the restaurant.
Food Quality
Food quality varies, with some customers enjoying fresh and well-prepared items, while others report issues such as cold food and poorly made orders.
Cleanliness
Cleanliness is a concern, with several reviews mentioning dirty tables and unsanitary conditions.