Taco Bell

3.8
927 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2971 10 Mile Rd NE in Rockford. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2971 10 Mile Rd NE, Rockford, MI
49341, United States

Hours

Reviews

3.8
927 reviews
5 stars
404
4 stars
238
3 stars
131
2 stars
46
1 star
108

What are people saying?

AI-generated from customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and poor customer service.

Order Accuracy

Many customers express frustration with incorrect orders, with several reviews highlighting consistent issues with missing or wrong items.

Speed of Service

The speed of service is frequently criticized, with numerous reports of long wait times both in the drive-thru and inside the restaurant.

Food Quality

Food quality varies, with some customers enjoying fresh and well-prepared items, while others report issues such as cold food and poorly made orders.

Cleanliness

Cleanliness is a concern, with several reviews mentioning dirty tables and unsanitary conditions.
  • AW
    ALYSSA WIERENGA
    Oct 18, 2025
    5.0
    Taco bell is so good! Their service is perfect and i love the atmosphere! The food always hits right!
  • TS
    Tyler S
    Oct 5, 2025
    1.0
    Just wow. The manager here today would rather argue than make things right. I've ordered Cinnabon Delights several times, and for the first time ever, I got some that were cold in the center. When I went in to tell them that they're under cooked, I'm wrong, because "they're supposed to be a little frozen in the center when they come out of the fryer. You have to let them sit for about 3 minutes to warm up." She's telling me this after I waited forever in the drive-thru just to get them, and then came back after driving down the road for a couple of minutes just to turn around because my food is cold. She told me she can make me a new batch but said that they will be cold in the center. I asked if she could just cook them a bit longer. Nope. Can't do it. And I couldn't get a refund because "there's actually nothing wrong with them." I've worked in fast food restaurants. If I were to serve anything that came from the fryer still cold in the center, that would be a problem that I would've had to fix. It's as simple as that. No arguing and no BS.
  • NN
    N
    Sep 30, 2025
    5.0
    Krystal G. Was a wonderful cashier. You can tell she is working hard at her job👍. Food was good too thanks line.
  • AS
    Amy Shea
    Sep 23, 2025
    5.0
    Best Taco Bell I have encountered so far. Awesome hours (open til 2am) and fantastic staff. Never met such a welcoming and friendly staff in a drive-thru.
  • LC
    landon case
    Sep 18, 2025
    1.0
    This place never gets my order correct. I have ordered there 3 times since moving to Rockford. They mess up every item