Taco Bell

Reviews

• MM

  Melissa

  Oct 1, 2025
  5.0
  Troutman tacobell has a legend working there and her name is Victoria. I'm a 50 y/o fat lady and when I heard caramel apple EMPANADAS were making a comeback...I had to call and see if they were on the menu yet. It was my lucky day, bc Victoria answered the phone. Not only did she have impeccable customer service phone skills and say "why yes they are!" she also offered to prepare as many as I wanted and would have them ready if i just gave her a time. We arrived 10 minutes later and were greeted cheerfully over the drive thru mic by her, so I ordered a box of tacos to boot. The EMPANADAS were packaged carefully, piping hot and handed to me as I pulled up with a gentle warning on their temperature so we wouldn't get burned. As I inhaled the glorious, creamy, apple filled deliciousness from my past, I was not disappointed. Victoria made small talk with my 10 y/o son. She made such an impression on him, that he's wanting "taco bell drive thru" to be his first job when he turns 16. Idk Victoria before calling, but I'll say her interpersonal skills are even better in person and someone "high up" needs to look into letting this gal go into "high up" management and pay her accordingly !!! She was the epitome of exemplary customer service and taco bell corporate should appreciate having her! I know I do.
• HH

  Huck

  Oct 1, 2025
  2.0
  Half the tike the employees womt even acknowledge you,the food is nasty an cold,an stale,got 3 doritos tacos meal the other night,the bottom was so soggy it fell apart,an the top was crunchy an stale,I paid over 20$ for that meal an it was garbage,man I wish I woulda took pics,I was so mad I balled it uo an slammed it in the trash,I suggest peoppe stay far far away from this branch,not sorry at all
• JB

  Joshua Bright

  Sep 28, 2025
  1.0
  Slow service ordered on the kiosk and took forever to get my food I guess they only focus on the drive thru and forget about the dining room
• BM

  Ben Magee

  Sep 26, 2025
  5.0
  JB took amazing care of me!! I went to Taco Bell & got quite a bit of food but unfortunately when we went to eat it we did not dig into what we expected & was missing a burrito (oh no) NO WORRIES JB SAVED THE DAY. Even though he’s been making these for years he understands mistakes happen & gave me a refund days later & was super kind & professional with a great smile on his face, it’s truly refreshing for a fast food joint to take care of a customer that he’s never met before & I won’t forget it. THANK YOU JB :)
• LB

  Lindsey Bumgardner

  Sep 25, 2025
  5.0
  Talk this Taco Bell’s great I made it both of one on 70 front Walmart and the one on Spring Road one on Spring Road. I think better that it’s just my decision but they’re both good but the one on 7 Springs Rd. they work really quick though every order is fresh to make and make it right when you order it ain’t already premade so you can’t go wrong there