Service Issues
Customers frequently reported long wait times, poor service, and staff incompetence, leading to dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale items, incorrect orders, and under-portioned meals.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of the staff.
Operational Problems
Customers noted issues with the drive-thru AI system, short staffing, and inconsistent hours of operation.
Value Concerns
Several reviews mentioned rising prices and a perceived decline in value for the food received.