Customer Service
Numerous reviews highlighted poor customer service, with employees being rude and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong ingredients.
Wait Times
Customers consistently complained about excessively long wait times, both in-store and at the drive-thru.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold, soggy, or poorly prepared items.
Cleanliness
The restaurant was often described as dirty, with sticky tables and unclean dining areas.