Customer Service
Numerous reviews highlighted poor customer service, including rudeness and lack of professionalism from staff.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Food quality was inconsistent, with some customers praising fresh ingredients while others complained about cold or stale food.
Long Wait Times
Several reviews mentioned long wait times in the drive-thru and for mobile orders, contributing to a negative experience.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.