Taco Bell

3.5
264 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 14243 Portranco Rd in San Antonio. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
14243 Portranco Rd, San Antonio, TX
78245, United States

Hours

Reviews

3.5
264 reviews
5 stars
115
4 stars
44
3 stars
28
2 stars
24
1 star
53

What are people saying?

AI-generated from customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous reviews mentioned stale or poorly prepared food, with some customers experiencing food safety concerns.

Customer Service

Feedback highlighted a mix of friendly and rude staff interactions, with some customers feeling neglected or poorly treated.

Service Speed

While some customers praised the quick service, others noted long wait times and delays in receiving their orders.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
  • RD
    R. Derflinger
    Sep 30, 2025
    5.0
    First time using kiosk at Taco Bell. Not used to it yet.
  • NN
    N3XUSX3N
    Sep 24, 2025
    1.0
    I don’t usually write reviews, but this is now the third time I’ve been to this location and the third time my order has been wrong. It seems like either the speaker is broken or the staff just aren’t paying attention to what customers are ordering. Multiple times I’ve paid for items I didn’t receive. For example, today I ordered a DD taco with sour cream (which was missing) and instead of a 7-layer burrito I was given a bean and rice burrito. On top of that, the staff often come across as unfriendly and borderline rude. This is my closest Taco Bell, but the service and accuracy of orders here are consistently disappointing. Management really needs to hold the team accountable or bring in employees who understand the importance of customer service.
  • KB
    KENNETH BAILEY
    Sep 10, 2025
    1.0
    FOOD WAS HORRIBLE AND COLD 😫 I WOULD NEVER GO HERE AGAIN
  • RS
    Ricky Southerland
    Aug 30, 2025
    1.0
    Messed my order up, didn’t get my tacos I paid for and my wife didn’t get her correct drink. I didn’t get a refund for their error in my order.
  • CC
    Carlos Cintron
    Aug 10, 2025
    5.0
    Top notch quality you come to expect from Taco Bell but quicker due to its location.