Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly during late hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers complained about the quality of food, including cold items and poorly made tacos.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being unprofessional and unhelpful.
Cleanliness
A few customers noted that the location was clean and well-maintained, contrasting with the overall negative feedback.