Taco Bell

Reviews

• NN

  Nicolas

  Sep 28, 2025
  1.0
  Bad day?
• EC

  Erica C

  Aug 26, 2025
  5.0
  Drive thru - 1:30 on a Tuesday. Guy at the window has great energy. My food was fresh and not skimpy. Shell crunchy and quesadillas has perfect amount of cheese, meat and sauce. I hate when it’s dry or empty but it was perfect. Thank you!
• SF

  Samantha Ferguson

  Aug 15, 2025
  5.0
  This is the best Taco Bell in Columbus
• CL

  Chris L

  Aug 15, 2025
  1.0
  Ordered through the drive-thru and they missed a couple of items from my order. When I called to request a refund, the person who answered pretended not to hear me multiple times, then hung up on me twice after I called back. Completely unacceptable behavior for a business serving the public. Worst part is, I can’t do anything about it because nobody listens anyways.
• JK

  Jaime Kelly

  Jul 25, 2025
  1.0
  I ordered from Uber Eats tonight. A Crunchwrap combo meal with a black bean Crunchwrap, a taco supreme with beans (not beef) & a diet Mtn Dew no ice. I added a potato soft taco because why not. I got my order, I had two tacos & a burrito? I check everything. Nope. The tacos were both potato tacos, with ONLY dry crusty potatoes & cheese, nothing else (no lettuce OR sauce), I didn’t get my taco supreme. The mystery burrito that should’ve been a black bean Crunchwrap? A basically empty bean burrito that the tortilla was so dry it broke apart by barely touching it. Oh, my diet Mtn Dew no ice? I can’t tell if it’s diet because I’m upset, but also IT IS FULL OF ICE. I complained to Uber & got a refund, but also because this was so incredibly horrible, I called the store (nicely) & spoke to the supervisor (who was nice!) & just explained everything & expressed that I wouldn’t feed this to my dead dog or the stray cats around here. They (we) deserve better. He was quick to hang up (I don’t blame him, maybe short staffed, but also probably didn’t want to chat or hear me complain.) This isn’t the first time this location has been utterly disappointing over the years either; the breakfast is always dry & they must fry their hash browns for days because they taste like nothing, but crunchy air. Every. Single. Time. This store truly needs quality control ASAP. I’m not blaming tonight’s supervisor, but someone on the 7/25 dinner shift needs to be trained better or learn how to read. I will happily go out of my way to go to the Billingsley store from here on out. How disappointing. *I rarely leave negative reviews as, it’s not my thing, but holy smokes how disgusting & disappointing when I waited 40 minutes for my food just for it to be wrong & not just wrong, everything was AWFUL! I threw every last bit in the trash except the napkins. (Delivery because I’m not cleared to drive yet as I just had surgery)*