CD
CLAUDIA LORENA YUSTI DAVILA
Aug 24, 2025
Lo peor llevo en este momento 35 minutos esperando para recoger el pedido y definitivamente voy a cancelarlo. El peor servicio 😡 al cliente, sus empleados son unos descarados y frescos, no les importa demorar al cliente, tengo 6 carros detrás de mi
GT
Gabriel Tremois
Aug 1, 2025
I was picking up for a customer and the app said the order was ready, meaning I could have just gone in there, grabbed the order and been right on my way, except the following happened: no one was at the counter and all the orders were kept in the back! Only three employees were working that night, two at the workstation and one at the drive-thru. One of them literally stared at me and did nothing to help, and kept on chatting with her friend instead. I peeked in the back and that third person was not coming. I was forced to go in the drive-thru and wait twice as long for something that should have taken mere minutes. While I understand that they were short-staffed at night, I should have just been able to pick up at the counter. And last but not least, when I pull up to the window, I was not only given a distrustful set of questions from the staff but also made to feel like they couldn’t care less that service provided that night was poor. Next time, have somebody at the counter to process people waiting for their food there, so things like this can be avoided in the future!
TB
Tony Basilicato
Jun 13, 2025
Its toco bell a l ways fast and great for quick snack or lunch or any time always clean and fresh
AP
Adam Pomerantz
Jun 13, 2025
I’m here at 1am, there’s no other cars waiting at the drive thru, why are you annoyed that I placed an order and take forever to make it? Why order on the app to save time? Why are you here working?
It's too much work. Prices go up and I have to do all of the work myself to place an order. I left. I'm not pushing buttons on a screen. I want really genuine human help.