Service Issues
Many customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Numerous reviews mentioned inconsistent food quality, with complaints about cold, soggy, or poorly prepared items.
Staff Performance
While some customers praised individual staff members for their friendliness and helpfulness, others criticized the overall staff performance and professionalism.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Order Accuracy
A significant number of customers experienced missing items or incorrect orders, leading to frustration and disappointment.