Every time I order good here it’s either hard, not made correctly or just thrown together. Yall really need to have better service. I’ve done 9 years in fast food, this is unacceptable and will not be ordering food again from either location in Lebanon TN
I love taco bell, you love taco, we all love taco bell. But weve all had that one or two experiences where its been less than favorable or the order is wrong. Tonight was one of those situations, im exhausted, barely able to coherently order, my wife has a dairy allergy. I order our food and hers specifically with no cheese or sour cream. They got everything else right but there was cheese on my wifes chalupas. I kindly inform the drive threw lady, they promise theyll fix it. And they do with no hesitation, i pulled into a parking spot to wait for the fix. The AGM Evan Ruth, good lord almighty! That man, he is a leader and im so happy he was there. Not only did he bring the food to our car, he asked if weve ever had the fresca menu, now i have but it isnt very popular and ive ordered it once. He informed us that when your order something fresca style, the employees and managers know that mean 86 the dairy and add pico, at no extra charge. So now not only do i love this location and have visited many times, but im now equipped with the knowledge to order my wifes food with less effort, and a confidence that it will come out not killing her. Thank You Evan!
JB
James Barlow
Sep 21, 2025
Ordered dinner for my wife, she found a hair confirmed not ours in the nachos, they made the burrito wrong both times, couldn’t keep tomatoes out of any of them, and when I went back to get it fixed to let them redeem themselves they still couldn’t get it right!!! For the price of this mediocre at best food along with the hair, I’d avoid eating here if at all possible, it’s only a matter of time before worse happens.
SR
Sharon Roberts
Sep 13, 2025
I love to eat the Mexican pizza here.
JB
Justin Butler
Sep 13, 2025
Want tacos? just make them at home. This is a soft taco supreme and the biggest one from my box. Portion sizes not worth the money or the wait to get them.