Service Speed
Customers consistently reported extremely long wait times at the drive-thru, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly service while others reported rudeness and unprofessional behavior from employees.
Food Quality
While some customers enjoyed the food, others experienced issues with food quality, including incorrect preparation and unsatisfactory freshness.
Management Issues
Several reviews indicated a need for better management and staffing to improve efficiency and customer experience.