Food Quality
While many customers enjoyed the food, there were consistent complaints about incorrect orders, cold items, and shrinking portions.
Service Speed
Numerous reviews highlighted slow service, particularly during evening hours, with long wait times reported in both drive-thru and in-store.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, particularly during late-night shifts.
Cleanliness
Several customers noted issues with cleanliness in the dining area and overall restaurant maintenance.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.