Service Quality
Feedback on service quality is mixed; while some customers praise friendly and quick service, others report rude staff and long wait times.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, although some customers note that their orders are often correct.
Food Quality
Food quality varies; some customers enjoy fresh and well-prepared meals, while others report cold food and unsatisfactory items.
Cleanliness
The cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty conditions in the dining area and bathrooms.
AI Ordering Issues
Many customers express frustration with the AI ordering system, citing inaccuracies and slower service compared to human staff.