Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Numerous reviews highlighted poor food quality, including cold, stale, and improperly prepared items.
Customer Service
Feedback indicated a mix of experiences with customer service, ranging from rude staff to outstanding service from specific employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Speed of Service
Customers consistently noted slow service times, particularly in the drive-thru.