Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5350 Highland Road in Waterford. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,036 reviews
5 stars
437
4 stars
199
3 stars
123
2 stars
78
1 star
199
What are people saying?
AI-generated from customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from employees, with some customers feeling disrespected and ignored.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor food quality, leading to frustration and dissatisfaction.
AI Ordering System
The introduction of an AI voice for taking orders was met with criticism, as it was seen as inefficient and frustrating for customers.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold, stale, or improperly prepared items.
Service Speed
While some customers experienced fast service, many reported long wait times, especially during busy hours, leading to a negative dining experience.
- AAA A6 days ago1.0they replaced the drive thru with some ai robot voice that ultimately is less efficient than a person and they have been shorting on food for the past month
- SHSusan HarrounNov 1, 20255.0Gotta love those original crunchy tacos and the burritos, oh, and the cantina chicken tacos and burritos!! I ❤️TB!
- CEConnie S. EureOct 27, 20252.0Sad to write this as recently things have been much improved at this location, but on Saturday mid day the employees working were extremely rude. Not only was the food old, stale, dry, and hard but they also made it incorrectly. They were obviously irritated when I asked for it to be remade, and then gave me even older, staler items in the remade food somehow! Management needs to get quality control figured out and fire lazy, rude employees!
- DKDrifter KingOct 20, 20255.0Good food
- DDdevin decatorOct 7, 20251.0Employees are very rude. Slow night, only person in the drive thru, and she couldn’t even manage to say hi, would you like a receipt, you’re welcome, nothing. Just a blank stare