Service Quality
Customer service experiences vary widely, with some praising staff for being friendly and helpful, while others report poor service and dismissive attitudes.
Order Accuracy
Many customers have experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Cleanliness
The cleanliness of the restaurant and restrooms is frequently criticized, with reports of dirty conditions impacting customer experiences.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others report stale or poorly prepared items.
Kiosk Ordering
The reliance on self-order kiosks has been met with mixed reactions, with some customers finding it convenient while others feel it detracts from personal service.